In certain cases we may ask you to withdraw via a different bank account than you have deposited with on LeoVegas.
This is because certain banks do not accept funds from online casinos.
Kindly find below the list of banks which do not accept funds from online casinos:
- Royal Bank of Canada
- Canadian Imperial Bank of Commerce
- TD Canada Trust
- Bank of Nova Scotia
- Tangerine Bank
If you hold an account with one of the banks listed above, fear not! You can still make a withdrawal through one of the following options:
A: Use another bank which is not included in the list above, in this case you will need to provide Photo Identification, proof of address and a copy of your bank statement by uploading these through our document upload feature (if you haven’t already).
B: Alternatively you can make a minimum deposit with either Instadebit or iDebit and request a withdrawal back to the same method you chose to make a minimum deposit with. You will need to provide Photo Identification, proof of address, the method you have used to deposit and a copy of your Instadebit or iDebit account by uploading these through our document upload feature (if you haven’t already).