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Help Centre

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Responsible Gaming

Problem Gambling
Tools
Limits
Help Organisations
LeoSafePlay
Other

Can I restrict my access to gambling sites?
How do I take a break or Self-Exclude?
I would like to close my account for gambling addiction. How do I do this?
Someone I know has a gambling problem, what can I do?

Self-assessment

What limits do you offer?
How do I set or amend my gaming limit?
Why can't I play or place any bets?
When do my limits reset?

Local help organisations

What is LeoSafePlay?

Can I reopen my account?
How do I stop emails, SMS and offers?
How can I see my deposits, withdrawals and recent game play?
I'm on a break, why do I receive promotional material?
What happens to my pending bets and winnings during self-exclusion?
How can I withdraw during my self-exclusion period?

Responsible Gaming

Problem Gambling

Can I restrict my access to gambling sites?
How do I take a break or Self-Exclude?
I would like to close my account for gambling addiction. How do I do this?
Someone I know has a gambling problem, what can I do?

Tools

Self-assessment

Limits

What limits do you offer?
How do I set or amend my gaming limit?
Why can't I play or place any bets?
When do my limits reset?

Help Organisations

Local help organisations

LeoSafePlay

What is LeoSafePlay?

Other

Can I reopen my account?
How do I stop emails, SMS and offers?
How can I see my deposits, withdrawals and recent game play?
I'm on a break, why do I receive promotional material?
What happens to my pending bets and winnings during self-exclusion?
How can I withdraw during my self-exclusion period?

Help Centre

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LeoVegas Gaming plc is licensed and regulated by the Malta Gaming Authority, holding the corporate group license number MGA/CRP/237/2013 issued on 1st August 2018 to provide Type 1, Type 2, and Type 3 gaming services. Registered Office: Level 7 Plaza Business Centre, Triq Bisazza, Sliema SLM1640.

Gambling can be addictive. Play responsibly.

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