Firstly, LeoVegas would like to say well done for making this brave choice. It is the first step to recovery.
To close your account permanently for Gambling Addiction, please contact our Support team who will be able to assist you further with this or To close your account permanently for Gambling Addiction yourself, please follow the following steps:
- Go to the Profile tab
- Click "Close Account".
- Enter your password to confirm
-
Your account is now closed
We are here to help every step of the way, and we have a number of suggestions on our dedicated LeoSafePlay page which we strongly encourage you to consider if you feel that you need to.
Gambling can be addictive, and it is important to play responsibly. There are different help organisations that you can contact to get more information regarding problem gambling.
The following organisations are available to provide free and confidential advice on matters of problem gambling:
GamCare
GamCare is a registered charity that provides confidential telephone support and counselling to anyone who is affected by problem gambling. GamCare can be contacted on 0808 8020 133 (freephone from UK) or by visiting their website at https://www.gamcare.org.uk
GambleAware
GambleAware aims to promote responsibility in gambling. They provide information on staying in control and on how to recognise and deal with problem gambling. Further information can be found at https://www.gambleaware.org
Gamblers Anonymous
Gamblers Anonymous provide confidential telephone support to anyone who is affected by problem gambling. Gamblers Anonymous can be contacted on 0330 094 0322. Further information can be found at https://www.gamblersanonymous.org.uk
GamCare
GamCare - The leading provider of support for anyone affected by problem gambling in Great Britain
Free support for anyone affected by gambling harms across Great Britain. Speak to the National Gambling Helpline 24/7.
This site offers various help for the compulsive gambler including a Forum, Chat Room, Literature and of course most importantly a meeting finder
On top of that, we would like to make you aware of the support available to ensure you do not find yourself in this difficult situation again.
Talk.Ban.Stop is a partnership between GamCare, Gamban and GAMSTOP to help anyone experiencing gambling harms to start their recovery journey offering free advice, support and tools.
Talk By speaking to one of GamCare trained Advisers on the National Gambling HelpLine (over the phone or via live chat) to access expert information, advice and support.
Ban: Gamban's software blocks access to thousands of global gambling sites and apps. It can be installed on up to 15 devices – including those in the household.
Stop: GAMSTOP is a multi-operator self-exclusion service that prevents you from accessing current gambling accounts or creating new ones with all the online gambling operators across the UK. You can access their website for further information here
Using the tools above in conjunction with other blocks such as BetBlocker and a banking block such as those provided by Monzo Bank, Starling Bank and Barclays will help to ensure you do not find yourself in this difficult situation again.