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Help Centre

Hello there, how can we help?

Payments

General Deposit Queries
General Withdrawal Questions

Can I use someone else’s payment method to deposit?
Can I use my card securely at LeoVegas?
What is the minimum amount I can deposit?
Why has my deposit been declined?
Why hasn’t my latest deposit been added to my account?

How long does my withdrawal take to reach me?
Why am I unable to withdraw my winnings?
Am I able to cancel my withdrawal?
How do I withdraw from LeoVegas?
I requested a withdrawal to my MasterCard. Why are the funds still available in my balance?
Why have I not received my winnings in full?

Payments

General Deposit Queries

Can I use someone else’s payment method to deposit?
Can I use my card securely at LeoVegas?
What is the minimum amount I can deposit?
Why has my deposit been declined?
Why hasn’t my latest deposit been added to my account?

General Withdrawal Questions

How long does my withdrawal take to reach me?
Why am I unable to withdraw my winnings?
Am I able to cancel my withdrawal?
How do I withdraw from LeoVegas?
I requested a withdrawal to my MasterCard. Why are the funds still available in my balance?
Why have I not received my winnings in full?

Help Centre

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LeoVegas Gaming plc is licensed and regulated by the Malta Gaming Authority, holding the corporate group license number MGA/CRP/237/2013 issued on 1st August 2018 to provide Type 1, Type 2, and Type 3 gaming services. Registered Office: Level 7 Plaza Business Centre, Triq Bisazza, Sliema SLM1640.

Gambling can be addictive. Play responsibly.

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