We are sorry to hear that you are experiencing issues with our games. If a game won’t load or is stuck, don’t worry. Please first try to clear your browser's cache and cookies, then restart your device and try the game again. We also recommend trying a different browser or device to access the game.

If this does not work, please get in touch with our support lions, let them know what the problem is and they will happily help out so you can return to playing. We try to ensure all our games are live at all times but if there is a technical issue or we are doing some maintenance work, we will advise this on our homepage.