In certain cases we may ask you to withdraw via a different bank account than you have deposited with on LeoVegas.
This is because certain banks do not accept funds from online casinos.
Kindly find below the list of banks which do not accept funds from online casinos:
- Royal Bank of Canada
- Canadian Imperial Bank of Commerce
- Connexus
- Santander
- TD Canada Trust
- Bank of Nova Scotia
- Tangerine Bank
If you hold an account with one of the banks listed above, you can still make a withdrawal through another bank which is not included in the list.
- In this case, you will need to provide Photo Identification, proof of address and a copy of your bank statement by uploading these through our document upload feature (if you haven’t already).
Our Customer Support team is available to answer any questions or address any concerns. Don't hesitate to contact us, and we'll be happy to help!
