If your card has expired or has been misplaced we may still need to verify that it belonged to you.

We suggest that you first check your online banking account. There may be an option such as “Card History” or “Debit Cards” showing your previous card details. We require a screenshot of the card history, which must also include your name and card number.

Failing that, you can call into a branch of your bank where they will be able to print out proof for you. This document needs to be signed/stamped by you bank to certify its authenticity.